Most people when not really knowing where to start, start well with a Google search. Right out of the gate you have an entire page telling you what are the Top 5, 10, 15 100 CRM solutions and you do not know even why. This is why we are a Concierge, we are here to help.

CRM implementation can be very simple indeed, although as some organizations move forward in the implementation process, it can become quite easy to start wanting more bells and whisltles. The importance of knowing exactly what your needs are and how a particular CRM can solve them not only right now but have the capabilities to grow with your orgranization because your needs will change. ERP Concierge will assist you on determing your needs and validating those needs against an analysis of your current processes.

Part of the implementation process is to determine what are the "GAPs" meaning, what your new CRM cannot do and what other applications you currently have, that will need to be integrated. Most of today's CRM's have the capability to integrate with many other applications, although sometimes the integration is not there or a development business has not created an integration yet. This would require adding a 3rd party to design, create and build the integration. Rest assured though, that is where ERP Concierge comes in and uses its network of developers and integrators to fill those GAPs.

The great benefit of CRM application today is their ability to be customized to fit most of your processes. During the implementation process majority of these needs should have been addressed so that this need does not arise, but sometimes your internal processes change and so must your solution. ERP Concierge will assist you on getting those customizations so that your CRM solution functionality meets your needs.